Factory Direct Mattress Delivery & Services

Thank you for choosing Factory Direct Mattress for your new mattress! We're committed to making your delivery experience as smooth and convenient as possible. Please review our delivery policy below.

Delivery Policy

We offer transparent, distance-based delivery. Fees cover Fuel and Transportation time.


25 Mile Radius of 1916 S. Glenstone Avenue: FREE

26–60 Mile Radius of 1916 S. Glenstone Avenue: $75

61–90 Mile Radius of 1916 S. Glenstone Avenue: $125

91–120 Mile Radius of 1916 S. Glenstone Avenue: $150

Over 120 Mile Radius of 1916 S. Glenstone Avenue: $1.00 each additional mile (beyond 120)

OLD MATTRESS & BOX SPRING REMOVAL
Haul Away Service: We will remove your old mattress and box spring for $80/per piece

 

STANDARD SERVICE POLICIES
• Sanitary Requirement: To protect our team and equipment, we cannot haul away items that are heavily soiled, stained, or suspected of containing pests.
• Clear Path: Please ensure a clear, unobstructed path. Our team is not authorized to move personal furniture or electronics.
• Preparation: Please have old items removed from the frame prior to arrival unless you have scheduled our disposal service.
• Scheduling: We provide a 2-hour window and will call/text when approximately 20 minutes away.